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 email problem
1114926 Post Posted: Mon Aug 29, 2011 1:56 pm Thank this member for this postReply with quote Back To Top

motormouth Subscriber 10/07/2012 


Age: 59

Joined: Jul 03, 2010

Posts: 1456

MH: just sold

Campsites

Gender: Male

Location: northallerton

england.gif

Status: Offline

For some reason we have lost the "to" and "from" information on out BT yahoo email summary pages.
I must have pressed something to do this but haven't a clue what it was Embarassed
The subject and the date sections are fine.
Have looked in the help sections of Yahoo but nothing on there helps.

Can anyone please tell me how to put this right.

Thanks
 
1115462 Post Posted: Tue Aug 30, 2011 12:13 pm Thank this member for this postReply with quote Back To Top

motormouth Subscriber 10/07/2012 


Age: 59

Joined: Jul 03, 2010

Posts: 1456

MH: just sold

Campsites

Gender: Male

Location: northallerton

england.gif

Status: Offline

Anyone, pleeeeeeeeeeeeeease Sad Sad
 
1115480 Post Posted: Tue Aug 30, 2011 12:52 pm Thank this member for this postReply with quote Back To Top

Bill_OR Subscriber 12/04/2013 


Joined: Feb 06, 2010

Posts: 413

MH: Autotrail Apache 634

Usage: 12 day(s)

Campsites

Gender: Male

Location: Milton Keynes

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Status: Offline

Are you talking about BT's online web access to your email? If so, which version are you using? There are 3 - the quite old one, the current version and the brand new one! Can you post a screen shot to show me exactly what the problem is?
Thanks,
Bill
 
1115549 Post Posted: Tue Aug 30, 2011 4:02 pm Thank this member for this postReply with quote Back To Top

motormouth Subscriber 10/07/2012 


Age: 59

Joined: Jul 03, 2010

Posts: 1456

MH: just sold

Campsites

Gender: Male

Location: northallerton

england.gif

Status: Offline

Hi Bill
Not sure how to do a screen shot Crying or Very sad

When I go into the mailbox, the list of all emails come up, all those in "inbox", "sent", "drafts" "spam" etc.
The problem is that there is no information under the "from" or "to" headings. The subject shows as does the date.

I think we have the latest BT Yahoo version.

Hope this helps.
 
1115553 Post Posted: Tue Aug 30, 2011 4:14 pm Thank this member for this postReply with quote Back To Top

Bill_OR Subscriber 12/04/2013 


Joined: Feb 06, 2010

Posts: 413

MH: Autotrail Apache 634

Usage: 12 day(s)

Campsites

Gender: Male

Location: Milton Keynes

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Status: Offline

PM sent
 
1115564 Post Posted: Tue Aug 30, 2011 4:27 pm Thank this member for this postReply with quote Back To Top

Ozzyjohn Subscriber 24/02/2013 


Age: 42

Joined: Sep 03, 2007

Posts: 630

MH: Dethleffs Globetrotter 9800xxl

Campsites

Gender: Male

Location: Shropshire

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Status: Offline

Not familiar with the BT mail package, but you could try:

Point at one of the existing headings (e.g. "subject"),
right click with your mouse,
Does this show a list of all available headings?
If it does, select those you want to see.

Good luck!


Regards,
John
 
1115599 Post Posted: Tue Aug 30, 2011 5:18 pm Thank this member for this postReply with quote Back To Top

motormouth Subscriber 10/07/2012 


Age: 59

Joined: Jul 03, 2010

Posts: 1456

MH: just sold

Campsites

Gender: Male

Location: northallerton

england.gif

Status: Offline

Thanks Bill and John.

I have managed to sort it. There wasn't enough space between the headers to allow the names to appear. I thought it would be my fault. Crying or Very sad
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