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Motorhome Facts :: View topic - Swift Sundance 630L rotten floor
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 Swift Sundance 630L rotten floor
443287 Post Posted: Sun Jun 22, 2008 10:43 am Thank this member for this postReply with quote Back To Top

phil4francoise  


Joined: Jun 21, 2008

Posts: 278

MH: swift sundance 630l

Campsites

Gender: None specified

Location: Sussex/ Normandy France or any place in between

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ROTTEN FLOOR SWIFT SUNDANCE 630L on 55 plate Registered in Jan 2006Yesterday 21st June I went about investigating why the steps on my M/H were feeling very spongy and appeared to sink when standing on them.I laid underneath the nearside of the M/H and to my horror I saw rot rot and more rot the wood was like a sponge starting from the front and working back to the steps hence the collapse.My first thought was a long term water leak as the kitchen area is above but I could find no signs of any leaks and in any case the upper flooring appears to be perfect.I then looked at the off side and again to my horror this was the same but not as bad and again fro the front edge working back.I have 6 months warranty left thank God but what would happen if this went undiscovered for another 7 months I would have been left with a M/H worth nothing .I urge everyone with a swift to check it very carefully as this is clearly a design or manuacturing fault and reading this forum I am far from alone.I will return the M/H to my dealer John,s Cross on Monday morning and keep you all posted
 
443296 Post Posted: Sun Jun 22, 2008 11:06 am Thank this member for this postReply with quote Back To Top

JohnsCrossMotorHomes  


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Age: 42

Joined: Jul 21, 2007

Posts: 4635

MH:

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Good morning Phil,

Very sorry to hear of your problem, please bring the Sundance back to us and we will investigate and take the apropriate action in conjunction with Swift.

Peter
 
443307 Post Posted: Sun Jun 22, 2008 11:25 am Thank this member for this postReply with quote Back To Top

maddie  


Joined: Jan 04, 2006

Posts: 1831

MH: iveco

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Location: SOUTH YORKS

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Hi Phil, lucky you found it in time, Laughing and that Peter / JCM is your suppling dealer Laughing Has yours been undersealed ? It is suggested that the undersal may be the cause stopping any water leaving the van ?,but I doubt that and in any case how did it get in the van in the first place ?At the moment it is all sheer speculation.
I await Charisma's report has to what Swift found to be the cause on his ?
No doubt Peter (Swift) will ensure a speedy fix for you,after all they have already done one. Wink
terry
 
443312 Post Posted: Sun Jun 22, 2008 11:34 am Thank this member for this postReply with quote Back To Top

gm6vxb  


Joined: Nov 03, 2007

Posts: 432

MH: Lunar Champ H601

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Location: NE Aberdeenshire

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Not the best thing to happen, suprised that the floor is still made from plywood, be it marine grade or not it is a point of weakness.
The bottom floor on my Lunar is 15(ish)MM plastic material, top floor is wood, so less chance of water damage unless it comes from above.
At least you have a good dealer to look at the problem, but wonder if the £2500 warranty limit applies to the repair ( thread elsewhere and cannot find it).

Martin.
 Floor Problem
443354 Post Posted: Sun Jun 22, 2008 1:14 pm Thank this member for this postReply with quote Back To Top

SwiftGroup Subscriber 12/07/2012 


Joined: Jun 27, 2007

Posts: 1441

MH: Swift & Bessacarr

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Phil

I am sorry to hear of this. Please do not worry about it, I can assure you that we will resolve this for you.

If you want to talk to us please ring us on 01482 875740.

No limit on the cost of repair to your vehicle will be applied.

Regards
Kath
 Re: Swift Sundance 630L rotten floor
443370 Post Posted: Sun Jun 22, 2008 1:44 pm Thank this member for this postReply with quote Back To Top

hilldweller  


Joined: Mar 08, 2008

Posts: 1995

MH: Burstner A530

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Gender: None specified

Location: Greater Manchester

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phil4francoise wrote:
to my horror I saw rot rot and more rot the wood was like a sponge starting from the front and working back to the steps


Another one !

If you do a search ( either pay your tenner and search here or use google ) you'll find details and be able to compare notes.

Are we seeing a pattern forming here ?

I can hear the patter of tiny feet as hundreds of MH owners go rushing out to their vans.
 
443385 Post Posted: Sun Jun 22, 2008 2:26 pm Thank this member for this postReply with quote Back To Top

Charisma Subscriber 29/11/2012 


Age: 59

Joined: Apr 17, 2008

Posts: 177

MH: Autotrail Apache 634

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Gender: Male

Location: Mid-Sussex

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I absolutely sympathise with you. I had a feeling of dread that I was going lose thousands on the value of the van, but fortunately Swift stepped in and have done a brilliant job of repairing mine.

I was without the van for nearly 4 months though while it was all sorted out (due mainly to Brownhills being involved and dragging their feet)

I hope that you get yours fixed quicker. I am sure JC will do all within their power to resolve it and I see Swift have already picked up on it.

Dave
 
445050 Post Posted: Wed Jun 25, 2008 3:19 pm Thank this member for this postReply with quote Back To Top

Charisma Subscriber 29/11/2012 


Age: 59

Joined: Apr 17, 2008

Posts: 177

MH: Autotrail Apache 634

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Gender: Male

Location: Mid-Sussex

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JohnsCrossMotorHomes wrote:
Good morning Phil,

Very sorry to hear of your problem, please bring the Sundance back to us and we will investigate and take the apropriate action in conjunction with Swift.

Peter


Any update on this one Peter? I am still waiting for report from Swift on my repaired Suntor (Sundance in disguise!)

Same year of manufacture though which sounds a bit suspicious.

Dave
 
451348 Post Posted: Mon Jul 07, 2008 7:21 pm Thank this member for this postReply with quote Back To Top

Charisma Subscriber 29/11/2012 


Age: 59

Joined: Apr 17, 2008

Posts: 177

MH: Autotrail Apache 634

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Gender: Male

Location: Mid-Sussex

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Any update from anybody on this one?
 
451493 Post Posted: Mon Jul 07, 2008 10:44 pm Thank this member for this postReply with quote Back To Top

stewartwebr Subscriber 17/02/2013 


Joined: May 27, 2005

Posts: 936

MH: Burstner Elegance i821

Campsites

Gender: None specified

Location: Scotland Edinburgh

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Any updates on this issue? I have read a number of vans effected by this problem. Can Swift give us Swift owners some assurance update on what is causing this issue please?

Regards,

Stewart
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