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We are considering buying a new motorhome from Perthshire caravans - never used them before and a bit worried about after sales service etc. anyone got any views?
thanks - we don't have so many choices in Scotland and I am aware that some of the dealers up here wont do any warranty work if you didn't buy from them.
Any thoughts
Grateful as always
Perthshire will only work on a Motothome if you bought from them. We have used Knowepark for various jobs and found them to be very helpful and accomodatiing and I would have no hesitation about buying from them in future.
I have also had some dealings with the Birtley Branch of Brownhills who are fantastic they have bent over backwards to solve some issues w had with the Burstner Elegance we bought from their Newark Branch. Terrific customer service.
Even though Perthshire Caravans are Burstner dealers they will not do any work at all on my motorhome because I didn't buy it from them - this even includes refusing to fit accessories that I purchased from them!!
However if you buy from them then you shouldn't have this problem and their spares people are excellent.
I have used Knowepark and find them really good - nothing is too much trouble for them. They fitted my Gaslow system recently and as well as demonstrating everything to me and taking me to the garage to show me how to do the first fill they even called me on my mobile at the campsite in the evening to check that I was happy with what they had done = excellent service.
Thanks everyone for replies. Problem is that we want to buy the Bolero and KNowepark who are near to me, don't sell them. I know they do the Bessacar but we want the Bolero.
One problem is at the moment our usual Dealer (Motorhome Scotland - who are fantastic!) can't get replies from Swift as they are on holiday so can't track down what we need. Perthshire have one in stock but I am concerned about warranty work. I don't want to ahve to travel 160 mils round trip to have any repairs done.
I know we could wait but with the expected price increase and no price promise we have really to act now to save the extra £4000.
Ohhhhh what to do!!!!
thaks again
Frankie
I have tried to buy a van from Perthshire several times,never been offered a good deal,each time their prices were at least five grand above Brownhills,so its a no brainer for me,besides,Birtley is just as handy for warranty work and a lot more helpful.
seamus.
Perthshire I would not give them the time of day, once they have your money they don't want to know you. We bought our first MH from them after sales are not worth tuppence. We have now bought a new MH and any time we go into Perthshire the bloke that sold us our van from them turns his back on us.
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