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I collected a new Sundance 590RS 02/10/08 and have problems with the control panel. 1st. the panel just died and I could not operate anything in the van. Dealer advised to remove battery fuse for 5 mins then replace. This cleared the problem. 2nd Clock setting sometimes freeze for no reason. 3rd Battery now shows being charged at 43A when not connected to mains and lights on or off. Dealer advised that I take panel out and remove leads for 5 mins then replace. He agreed there were known problems with this panel but no cure from Swift. If there is a known problem why are Swift still fitting this panel. After many years with a French motorhome with no problems I am beginning to feel very let down by Swift. Any idea's.
If the situation is similar to that experienced by Autosleepers, I doubt if Swift can do much about it - at least in the short term.
It would cost them a fortune anyway, as their whole habitation wiring system would have to be completely redesigned to accommodate a different panel.
A/S have had a lot of problems. I have had my panel replaced 6 times - though I should stress that I was helping them sort out the problem so some of the replacements were for testing purposes.
It turns out to be a very simple and comparatively minor fault on a tiny part of the printed circuit board, but was very difficult to diagnose since the errors were (like yours) often erratic.
The Italian manufacturers of the panel have now changed the way they make them, and as far as I know the problems are no longer appearing.
It certainly gave Autosleepers a lot of aggro for a while though, and severely dented customer confidence.
Funny how such a tiny fault in just one component can have such an impact!!
Come on people, sorted by Swift in less than a week. I know things shouldn't go wrong but when they do the measure of the manufacturer is their approach to resolving it.
I bought a BMW once (new model) and it had problems with the gearbox. BMW refused to acknowledge the fault and were so arrogant I vowed never to buy another. That was 15 years ago and I never have. I've always told people this story and as far as I know I have probably stopped another dozen people from buying one or at the very least thought very carefully about it. About 6 months after this incident, I needed to buy 8 new cars for sales staff and I bought Audi. Best cars I ever owned. I did have trouble with them but their attitude was always "can do" not "won't do".
So Mr Swift I'm waiting to take delivery of my new Voyager 685. Be afraid, be very afraid
Come on people, sorted by Swift in less than a week. I know things shouldn't go wrong but when they do the measure of the manufacturer is their approach to resolving it.
I bought a BMW once (new model) and it had problems with the gearbox. BMW refused to acknowledge the fault and were so arrogant I vowed never to buy another. That was 15 years ago and I never have. I've always told people this story and as far as I know I have probably stopped another dozen people from buying one or at the very least thought very carefully about it. About 6 months after this incident, I needed to buy 8 new cars for sales staff and I bought Audi. Best cars I ever owned. I did have trouble with them but their attitude was always "can do" not "won't do".
So Mr Swift I'm waiting to take delivery of my new Voyager 685. Be afraid, be very afraid
Colonel
We will do our best for you. Is that photograph you?
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