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Hi,
Russell if you are using a booster on the cable it has to be a particular sort that is compatible, ordinary boosters do not let the magic eye signal through.
The wire comes out of the back of the SKY box and runs straight to the TV station at the rear on the motorhome. The TV is connected to the TV aerial socket via a white wire.
With my previous van, I disconnected the white wire from the Tv, added the eye there and reconnected. There was a red light on to show the eye was working.
I do not have a red light on at present.
Russell
I have been in the SKY menu and the setting is as it should be to enable the eye to work.
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I had a similar problem with a Sky box, and try as the engineer might to tell me I needed a new Eye - which he could sell to me - I held out and it was actually the Sky box that was faulty.
If you have a multimeter, test the cable when it's connected and see if you get 9V at the end of the line. The n test the Sky box directly.
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