Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes. We have 200,000 different people visiting our site monthly and this amount of motorhomers in one place guarantees a fast response to any questions you may have. We also have unique facilities not found elsewhere such as our Online Logbook, stopover tracker, Motorhome directory with Ebay type feedback and the largest repository of motorhome campsites reviews found anywhere
Following a previous post regarding what i thought was a poorly fitted dresser unit in my Swift Voyager,I was contacted via the forum by Mick France of Swifts.Mick then arranged to visit me at home where my van is kept and have a look at the unit in question.He consequently arranged to have the unit modified,again at my place.After a couple of visits the dresser unit is now very stable and in my opinion much improved.I would like to take this opportunity to thank Mick for all his efforts to ensure the unit was now to my satisfaction.I am very happy that I bought a Swift motorhome and would have no hesitation in recommending others to do so.
Last edited by ovalball on Fri Mar 20, 2009 2:56 pm; edited 1 time in total
Hi I am pleased that you too, have had the same good service as ourselves, Mick France is a brilliant guy and deserves a pat on the back.
______________________________________________________________ Your future lies before you like a path of driven snow
be careful how you tread it, for every step will show
Yep....Peter Smith and team have done us proud on this foum for sure. Nothing is too much trouble. That's why I'm on my 5th Swift Motorhome and looking closely to move to number 6!
It's pleasing to hear that the majority of you are happy with Swift. I could be too, if only they, and/or the distributors (ES Hartley of Ings) could get their act together. All we need is a replacement length of Bacofoil for the habitation door blind - this wil be our third one in less than 12 months. Sorry to be cynical but after a while you get that way and the quality of the blind is not much better than a good topof the range turkey foil. These items have to be ordered from Germany and the lead times are up to 12 weeks! I am regularly contacting Swift for an update on this item. Needless to say I hear nothing from our local agent who promised 'to keep me in the loop'.
One advantage is that, after kicking up yet another fuss, Swift have promised to get the dealer to investigate why the cab radio doesn't work in the base vehicle (Peugeot). Methinks that they will find out that the aerial lead has been chopped as part of the conversion. Why should I pay in excess of £50k for an Autocruise Oakmont which doesn't have a working radio? The fix that immediately springs to mind is to take the aerial lead to a spare FM tag on the TV aerial.
The replacement blind was due with Swift on the 12th - needless to say, despite enquiry, I am still awaiting confirmation of it's whereabouts.
Just a line to thank Swift Aftersales for all their help and advice sorting a problem of my own making on my Swift. Special thanks goes to Mick France for all his help. After owning three previous Swift Motorhomes my confidence that Swift does care has not waned. Just waiting on another new Swift van due this month. Ive put my money where my mouth is.
Baznjan I must admit we too had problems with the radio not working on our Fiat base, Swift were good enough to send a guy out to have a look, he found several probs as I have posted on here before, the Fiat garage were supposed to have sorted it all out, but in the end we paid and auto electrician to come to our house and he has fixed it by using one of those windscreen aerials, he wasn't impressed with the way the Fiat garage had in his words bodged it up.
______________________________________________________________ Your future lies before you like a path of driven snow
be careful how you tread it, for every step will show
I would also like to publicly thank Mick France, after commenting on the same thread about the end chest I was also contacted by him and a fix is in the offing at our dealer, I also remarked about the dinette table being of a poor design and he also dealt with this for us, I retract "poor design" as the table clips were faulty now we have replaced them the table is fine.
Thank you Mick for your prompt and helpful action, I wouldn't hesitate to recommend Swift their service is second to none.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
All times are GMT + 1 Hour Page 1 of 2Goto page 1, 2Next
Italy
