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I am extremely clued up with PCs and Window OS, but know nothing about Macs. I have a relative who's asked for help with her email. I had assumed Macs used a mail agent in the same way as a PC would (e.g. Outlook) but it seems they've got a proprietary email system.
She can receive (POP) ok, but can't send (SMTP). Her mail account is on my server, so the settings and passwords are verified. Can someone please lead me by the hand through setting up a mail account on a Mac, including SMTP (and preferably let me know common pitfalls, if any). Thanks.
Its normally straightforward but I'm not sure what
"Her mail account is on my server, so the settings and passwords are verified"
means or what effect that might have but there was a thread here that I started about the problems sending emails through someone else's system and which you posted on
Normally on my system all I need to do is add relay.plus.net in the SMTP box and it works out of the box. I just added a new mac to my network didn't migrate any email settings and just set it up in a moment or two.
______________________________________________________________ Regards Frank - - please follow me on twitter @FrankieBryant
Denn wir haben nichts in die Welt gebracht; darum offenbar ist, wir werden auch nichts hinausbringen.
RIP Peter and Fiona Our thoughts are with you Chris and Graham. Fighting with Mavis and Ray
Plusnet, Safari 5, G5 PowerPC iMac running OSX 10.5.8, Salisbury UK : Get behind early - it gives you more time to catch up.
Setting up mail is exactly the same on a mac as a pc - usually far easier! You need the accounts pane of the Mail application preferences (go to the top left and click on "Mail" (next to the little apple logo, and just follow the instructions.
You don't have to use the Mac Mail app, you can use Thunderbird (Mozzilla) or if installed, MS Entourage (Outlook equiv) part of Office 08 for Mac
These days most people use Web mail - Google, Yahoo etc, but you can set up your IMAP account to appear in the Mac Mail app - details on Googles mail help pages.
Trust this helps - the Apple support pages are always a good place to start
Mac's email client is (imaginatively) called 'Mail' and it's as straightforward to set up (if not more so) as Outlook Express. Just click on the application, choose Preferences, Accounts, click on the '+' sign at bottom left and follow the prompts to fill in the parameters.
Thank you for all these helpful responses - the mystique has largely been eradicated.
Frank, my reference to the server relates to where the email account (i.e. me@mydomain.com) is stored. I have a server on which I "host" a number of sites for family & friends, and it's there that mail agents (e.g. Outlook) must go to collect mail, or through which they must send mail. I meant that because it's my server, I'm able to ensure that the server-side password & user settings etc. are correct.
Nigel, I swear by Thunderbird on my PCs, and I hadn't even thought of getting my relative to change to that! I'll try that, as I can support Tbird with my eyes shut.
ronin56, thanks for the link to the forum, which looks useful.
Here are some screen shots to help there is more than one why of accessing the 'add accounts' I have shown a different one to the above
Next screen filled in
Next screen filled in after you press continue it goes and checks that the email address and password etc that you have just filled in is valid
next screen I dont bother with this for my email accounts
Next screen filled in (I again don't have to use authentication) after you press continue it goes and checks that the outgoing info that you have just filled in is valid
hope that helps
______________________________________________________________ Regards Frank - - please follow me on twitter @FrankieBryant
Denn wir haben nichts in die Welt gebracht; darum offenbar ist, wir werden auch nichts hinausbringen.
RIP Peter and Fiona Our thoughts are with you Chris and Graham. Fighting with Mavis and Ray
Plusnet, Safari 5, G5 PowerPC iMac running OSX 10.5.8, Salisbury UK : Get behind early - it gives you more time to catch up.
She can receive (POP) ok, but can't send (SMTP). Her mail account is on my server, so the settings and passwords are verified. Can someone please lead me by the hand through setting up a mail account on a Mac, including SMTP (and preferably let me know common pitfalls, if any). Thanks.
Dougie.
In addition to the other replies here, one issue you might encounter is that some ISP will not allow sending mail by smtp from other than a direct access point to their service. I have come across this where my MacBook Pro was sending fine from my broadband, but encountered difficulties from access points on sites, etc.
The solution is to configure sending from an authenticated smtp server, even if one is not required from your usual access point at home. My ISP (Pipex) told me this could not be done, but it can. My unauthenticated server is smtp.dsl.pipex.com, the authenticated alternative is smtpauth.dsl.pipex.com:email@address.
My relative is phoning me tomorrow afternoon for me to talk her through installing Thunderbird on her Mac. I do however want to check her existing mail setup, but doing so on the phone can be tedious.
Does anyone know a downloadable (and free) application which allows cross-platform remote desktop-ing? If I can control her Mac from my PC, that will simply be marvellous.
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Spain
Our thoughts are with you Chris and Graham. Fighting with Mavis and Ray 
