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Hope some of you computer boffins can help me with a minor problem.
Just recently my internal card reader in my pc (XP driven) as stopped working when I pop my SD card into it.
When I look at device manager I see the card reader listed under 'disc drives' as 'generic USB card reader' AND under 'storage volumes' as 'generic volume' but with a yellow circle with a ! in it. Is this correct?
If I uninstall the device and use 'add hardware device' wizard, as recommended by windows help it works, but when I reboot my pc Im back to the beginning.
Hope some of you computer boffins can help me with a minor problem.
Just recently my internal card reader in my pc (XP driven) as stopped working when I pop my SD card into it.
When I look at device manager I see the card reader listed under 'disc drives' as 'generic USB card reader' AND under 'storage volumes' as 'generic volume' but with a yellow circle with a ! in it. Is this correct?
If I uninstall the device and use 'add hardware device' wizard, as recommended by windows help it works, but when I reboot my pc Im back to the beginning.
Any advice would be welcome.
Hi Twinky
It shouldn't have a yellow circle with an exclamation mark in it, this signifies a problem, commonly driver or resourse conflict. if you right click on it, when it has the yellow mark, and select properties, the window that opens should identify the nature of the issue, for example it may say 'no driver installed' or 'this device has a conflict'. right clicking and selecting update driver from the menu that appears can't hurt.
Ive tried that and it comes up with the reason for the problem as 'this device cannot start (code 10)'.
When I do a driver update and allow it to search the internet it comes back with a message saying that it cannot improve the software I already have installed for this device. ?
Is the listing in device manager twice indicative of a conflict?
It sounds like a corruption on the hard disk where the driver is stored.
Try the following: (where I've put in inverted commas, don't use them - it is just to show what you type in)
Start - Run - "cmd" - Return
A command window will open where you need to type in:
"CHKDSK c: /F" and press the Return key
You will get a message explaining that Windows cannot run the program and would you like it to run when you next boot the machine.
Say Yes and then reboot the machine.
When it boots, CHKDSK will run almost immediately - be aware that it can take 15 minutes or more to complete.
Your machine should then re-boot as usual and may well cure the problem even though you may need to install the driver once more.
What I think has happened is that the bit of the hard disk has become damaged (it happens) and when you re-install the driver it gets written to the same bad bit. CHecKDiSK will check the whole disk for that sort of thing and lock out any bits that are corrupt.
Patrick
Re-read you original post and you state 'Just recently my internal card reader in my pc (XP driven) as stopped working when I pop my SD card into it', does it show the exclamation mark when there is not a card in it? what happens if you insert a different sd card or a card of a different type?
I wouldn't expect it to be listed twice in device manager, (exception being usb devices that may list many things if it supports many card types), uninstall all instances of it and reboot to get it to install again, if it asks whether the drivers should be deleted say yes, as patrick has pointed out they may be corrupt. once back up and running; if there are still several instances shown in device manager and there is still a yellow exclamation mark, select each entry in turn and try to update the driver for it. also worth checking the manufacturers website for a driver, not all drivers are available directly to the operating system.
is there another computer available that you can fit the card reader into, this would help to determine if the problem lies with the reader, your computer, or a combination of the two, depending on whether the reader works in another computer or not
Before I try your suggestions, on saturday when I started my pc it beeped on startup and showed the message 'bad checksum' or something like that.
It then gave me the option to press F1 or F2 which I think was continue to load windows. (sorry to be so vague).
I pressed F2 and all seemed well.
Do you think this checksum thing as anything to do with the corrupt driver business?
Cheers
Hi Nick
The bad checksum message means that the cr2032 battery on the motherboard has gone, you will also find that the bios settings had returned to their defaults. if you correct the bios settings they will persist as long as the pc is plugged in, once you have removed power from the pc for more than say 30 seconds the bad checksum error will return. to sort it get a cr2032 battery from a shop, about £1.00 and open the pc and replace the one that has gone, it should be obvious where it goes when you see it. i would do this before trying to diagnose the usb issue, the problem may be related to usb settings in the bios that are not being remembered.
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