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Motorhome Facts :: View topic - Sundance 590PR (2006) - Rotten Floor ???
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Snif ! Sundance 590PR (2006) - Rotten Floor ???
845959 Post Posted: Thu May 13, 2010 3:57 pm Thank this member for this postReply with quote Back To Top

DazPash Subscriber 18/05/2013 


Age: 41

Joined: May 06, 2010

Posts: 6

MH: Swift Sundance 590PR

Campsites

Gender: Male

Location: Sheffield

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Status: Offline

First of all, just like to say Hi to everyone, just joined the forum and it looks like a very imformative and friendly place.

Ok here's my story, we have just purchased (Privately) a 2006 Sundance 590PR, low mileage, great condition and for the price we paid much better than anything we had seen at the dealers, we have saved up for over 10 years for this as it's the one thing we both really wanted after hiring one back in 1999 we got the bug.

Anyway all fine and dandy until i googled the make & Model to see what came up and to our horror was a link on this forum regarding this rotten floor problem, so obviously i have been out to check and yes i have found some areas to be spongy to the touch, and near to the waste water pipe (Back Left Corner) i rubbed my finger underneath and the wood was totally rotten. My Wife is distraught as you can understand.

The thing is i don't know where we stand with Swift, obviously all our savings have gone on buying this, i presume the cost of repair would be quite high, and we don't know if it's safe to use?.

I have the vehicle booked in for a full engine and interior service on 9th June at South Yorkshire Caravans which are a swift dealer so i hope they could shed some light on this??

I hope Swift Read this and can point us in the right direction.

Darren
 
845978 Post Posted: Thu May 13, 2010 4:35 pm Thank this member for this postReply with quote Back To Top

neilbes  


Joined: Oct 16, 2006

Posts: 714

MH: Autosleeper Wilton

Campsites

Gender: None specified

Location: LONDON

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Status: Offline

I would send an email or pm swift on here explaining your
problem.

Don't panic too much I think Swift, to their credit have been good in the way they are dealing with this problem..

Your van will be safe to use,but perhaps you should avoid using the step.

Try and enjoy it..it will get sorted one way or another.

You have not bought a lemon.
 
846074 Post Posted: Thu May 13, 2010 8:05 pm Thank this member for this postReply with quote Back To Top

SwiftGroup Subscriber 12/07/2012 


Joined: Jun 27, 2007

Posts: 1441

MH: Swift & Bessacarr

Campsites

Gender: None specified

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Status: Offline

Hi Dazpash,

Sorry to hear about your floor. Can I suggest that you give our Customer Care team a call on 01482 875740.

I am sure they will be able to advise on your concerns and also propose a suitable solution.

Thanks,

Ash
 
846080 Post Posted: Thu May 13, 2010 8:22 pm Thank this member for this postReply with quote Back To Top

Rislar  


Joined: Aug 16, 2008

Posts: 1352

MH: None

Campsites

Gender: None specified

Location: Cumbria!

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Now there is a reply, awesome work Ash Very Happy
 
846349 Post Posted: Fri May 14, 2010 12:01 pm Thank this member for this postReply with quote Back To Top

DazPash Subscriber 18/05/2013 


Age: 41

Joined: May 06, 2010

Posts: 6

MH: Swift Sundance 590PR

Campsites

Gender: Male

Location: Sheffield

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Status: Offline

Just to say a big thanks for your replies, just spoke to AMY at swift, saying when it goes in for the service, for them to check it and for the dealer to put in a good will claim.

So here's hoping all goes well from there.

i will update with future news
 
846381 Post Posted: Fri May 14, 2010 1:16 pm Thank this member for this postReply with quote Back To Top

UncleNorm Linked Subscriber 24/01/2013 

Eastern Rally Co-ordinator


Joined: May 01, 2005

Posts: 3175

MH: "Our Coral" Adria Coral S650SP LoLine

Usage: 28 day(s)

Campsites

Gender: None specified

Location: North East Lincolnshire

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Status: Offline

And in the meantime DazPash, may I offer a warm welcome to MotorhomeFacts. I hope your stay with us is a long and happy one. Very Happy

You have already learned about some of the benefits of joining such a website... Things will only get better. Well done too on handing over the £10 subscription. You now have access to the full site and there is so much to learn.

You'll be pleased to know that 355 members have a Swift Sundance, of which 6, including you, have the 590PR. Surprised

As has been suggested, don't dwell on problems. Get out and enjoy your new motorhome and when the solution becomes clear, go for it.


Good luck. Wink

______________________________________________________________
........... Best wishes from UncleNorm x
........... Yesterday is history; tomorrow is a mystery; today is a gift!
Let´s keep fighting with Mavis, Ray and all those in need!!
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My Motorhome Logbook MPG Results
 
846395 Post Posted: Fri May 14, 2010 1:51 pm Thank this member for this postReply with quote Back To Top

Jezport Subscriber 20/07/2012 


Age: 45

Joined: Jun 19, 2008

Posts: 2881

MH: Frankia A800GD

Campsites

Gender: Male

Location: Leeds, West Yorkshire

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Status: Offline

What a terrible first expeience to owning a motorhome. I am sure that Swift will sort it out for you as it is a well known problem.

______________________________________________________________
www.parrotsol.co.uk
 Swift suntor 600s rotten floor- from Timberland Motorhomes
848209 Post Posted: Tue May 18, 2010 1:47 pm Thank this member for this postReply with quote Back To Top

Doughboy  


Joined: Dec 28, 2009

Posts: 3

MH: Swift Suntor 600s

Campsites

Gender: None specified

Location: Northants

Status: Offline

Hi there
I read with interest this posting, as I am in the same situation.

I purchased my 2005 600s from Timberland Motorhomes in April 2009. It had a Timberland habitation check which states that there was no floor delamination/damp. 11 months and 3000 miles later it had another check done by another dealer, it now is reported as having 40% wet readings around the periphery of the floor, with rotten floor for 8/9 inches at the two leading edges near the step and under the water tank as well as severe damp around the entire floor pan to within 3/4 inches. Areas at the front of the floor are completely rotten.
This is the model type with black painted underside to the floor.

It appears to be another example of the 'known' fault with rotten floors on these Swift models.

Its a shame that the dealership didnt know about the problems before selling me the vehicle.

Currently speaking to Timberland and Swift to try and get a resolution.

Has anyone else had similar problems with rotten floors on these swift models?
 
849284 Post Posted: Thu May 20, 2010 7:12 pm Thank this member for this postReply with quote Back To Top

mogga  


Joined: May 01, 2005

Posts: 16

MH: swift sundance 590rs

Campsites

Gender: None specified

Location: south wales

Status: Offline

I have a 2005 590RS which I have owned from new, I had similar problems with the floor especially around the step mountings. As the warranty had expired on the vehicle I was unsure of where I stood.
I contacted Swift directly and they were excellent, they repaired all damage at their expense and carried out the works at a time that was convenient to both parties.
 
854528 Post Posted: Tue Jun 01, 2010 6:50 pm Thank this member for this postReply with quote Back To Top

hil26 Subscriber 10/07/2012 


Joined: Jun 15, 2009

Posts: 53

MH: Ace Roma

Campsites

Gender: None specified

Status: Offline

same problem with 06 registered Ace Roma.

Only found out about problem through this forum today. Dealer had no idea about the problem (Threeways Abergele).

Have just sent an email to Swift but will give them a ring in the morning.

Dave
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