I would say you are quite right, Carol - it should be covered under warranty. A CV Boot is the rubber shroud that protects the Constant Velocity joints on your drive shafts - they prevent water and road detritus getting into the comparatively delicate needle bearings and are vital in keeping them in good shape. As far as I am aware it makes not a scrap of difference whether your motorhome is A-class or C-class or low profile. It is a common defect usually found during Mot tests but rarely on newer vehicles and cannot be put down to fair wear and tear at such a low mileage and age as yours. You have definitely good cause to make a fuss about it! And indeed why should you contribute the difference between Fiat's official time and that of Chelston's - sound's to me like they like to take their time on the job. Why not let a proper Fiat dealer do it?carol said:Folks
We took our Rapido in for it's first service a month ago. All OK, but when collecting it at Chelston, Norman noticed a comment - CV Boot - we said what's that, or those...
Norman sort of explained, and said it was a 3 hour job and it would be about £200 I think.
Shocked, as it hadn't done 10,000kms yet, and in all the years we have owned cars and motorhomes, we have never had this problem, or even heard of it, yet alone on a newish vehicle.
Told initially it wasn't covered by warranty.... then told they would try.
One month later, we finally hear after chasing, that Fiat have agreed to pay for parts and 1.1hours labout.
Chelston are saying it will be about 3 hours, and we would have to pay the difference.
If Fiat reckon it can be done in 1.1 why do Chelston say 3...
We or I got a call from Fiat after we complained, saying they had spoken to Chelston and were told it was because it is an A Class. Well we aren't we are a Low Profile, so have the cab and front bit the same as a Fiat Van, so therefore why would it take any longer.
Can anyone explain or have any serious thoughts about it?
If Fiat are prepared to pay - ie they accept it shouldn't have gone wrong, then why should we have to pay anything at all?
Puzzled from North Devon