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Are you having problems with the freeview tv?

8948 Views 21 Replies 11 Participants Last post by  GerryD
We thought that the status 530 aerial that came with out MH was not very good, so we invested in a satellite system.
a friend of ours wanted an aerial for his tv and went to (the supplier or distributor of the status aerials) the shop, he told them about our findings. They told him if its routed through the white booster box you will get c***p reception. If you take the aerial lead out of the booster and put it directly into the freeview box all will be fine. This afternoon Rich did this and had great reception and 61 freeview channels. He know thinks its a great aerial. Apparently the amplifiers in these boosters interfere with the recievers in modern day freeview boxes and tv's. Lin
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Lindyloot

interesting suggestion. Will have to try that next time.


And I've moved you to the freeview / freesat forum 8) so more people can see it.
My Avtex and Mobile TV both work well through the booster.
lindyloot said:
We thought that the status 530 aerial that came with out MH was not very good, so we invested in a satellite system.
a friend of ours wanted an aerial for his tv and went to (the supplier or distributor of the status aerials) the shop, he told them about our findings. They told him if its routed through the white booster box you will get c***p reception. If you take the aerial lead out of the booster and put it directly into the freeview box all will be fine. This afternoon Rich did this and had great reception and 61 freeview channels. He know thinks its a great aerial. Apparently the amplifiers in these boosters interfere with the recievers in modern day freeview boxes and tv's. Lin
I have to say that this is absolute rubbish. Any Status aerial must be used in conjunction with the associated amplifier. I would first of all ask whether the amplifier was switched on. If it was not then there will be no signal to the TV. No bona fide distributor for Status aerials would give advice such as this. These are by far the best TV aerials on the market and everyone who uses them will confirm that they require the amplifier.
I would suggest that your amplifier is faulty, in which case the distributors, Grade UK will exchange with no quibble.
Gerry
GerryD, can you explain then why when we only use the aerial lead straight into the freeview box do we get 61 channels, excellent picture quality . The MH is parked on our drive between two houses. When the booster is used very poor reception. We live in a very poor reception area for freeview, on our home aerial we have to have a very long pole on the house and a booster, yet we plug the aerial in the MH straight in to the freeview box and have a much better reception, which proves to us it works better without the booster and we don't get a snowy picture. Our friend went to a status dealer in Taunton who recommended to him that we try it without the booster. This has solved our problem and wether you should or shouldn't is neither here nor there, but we are happy.Lin
freeview reception status arial

This has given me hope; I can count on one finger the number of times I've had any kind of reception from my Status 'flying saucer' arial, and that was in the storage car-park on the outskirts of Manchester.
I'd put it down to the kind of middle of nowhere places we go to having next to no signal anyway. Also, I observed that the statics and caravans on Anglesey all seem to have massive directional 'sea-gull roosts'; so assumed we didn't stand a chance.

Right, will be trying that out next time, and will report back...

(it's a new Meos TV by the way)
lindyloot said:
GerryD, can you explain then why when we only use the aerial lead straight into the freeview box do we get 61 channels, excellent picture quality . The MH is parked on our drive between two houses. When the booster is used very poor reception. We live in a very poor reception area for freeview, on our home aerial we have to have a very long pole on the house and a booster, yet we plug the aerial in the MH straight in to the freeview box and have a much better reception, which proves to us it works better without the booster and we don't get a snowy picture. Our friend went to a status dealer in Taunton who recommended to him that we try it without the booster. This has solved our problem and wether you should or shouldn't is neither here nor there, but we are happy.Lin
Lin,
Firstly you are in Taunton, which has just undergone Digital Switchover, so unless your are in a particularly bad aera or have hills or tall buildings in the way your signal should be excellent. In your aera you should use your Status aerial with the amplifier set to Low. This will cut the signal in line with full digital strength. You will find that as you travel to parts of the UK that haven't had the advantage of switchover, you will need to switch your amplifier to High in order to receive the full signal.
I would be interested in the results of using your amplifier on the Low setting as if this also leaves you in the position of no signal to your set top box then this is an indication of the potential issue that we have been suggesting to the BBC and Digital UK since the announcement of transmitter strengths post switchover. Unfortunately, a signal that is too powerful will give exactly the same effects as a signal that is too weak.
Without knowing your postcode I am assuming that you are covered by Stockland Hill transmitter or one of it's realys, in which case you will have noticed a massive increase in signal quality last Wednesday.
Gerry
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I can count on one finger the number of times I've had any kind of reception from my Status 'flying saucer' arial, ......................
I
Right, will be trying that out next time, and will report back...
Rather than "trying that out...." why don't you change your "flying saucer aerial" to a 530 Status aerial first, which is the one referred to by the O.P.?

THe circular aerials are known to be....crap :wink: at least for digital signals
GerryD, we live in Stoford on the somerset /Dorset border and as far as I am aware we have not switched yet. The aerial, booster and freeview box were all factory fitted by Autotrail. Rich has tried it in the low position and the picture/reception was better but still poor, remove the booster and perfect reception all round. Lin
The Passants, you mentioned ( it's a new Meos TV by the way) how do you find it, we are thinking of buying one ,with the in built DVd for the bedroom area of the MH. ( there is one on ebay for £179, ) Do you have that model, if so which side does the disc go in?. Lin
Telbell; easy!

-OK, it was the 'through the booster' part that struck a chord with me; not appreciating it was a different style of Status arial being discussed.
Now that I've googled: mine's presumably a 315, but given that I'd seen them at the dealers' selling for not far short of a hundred quid, I'd assumed they had some potential at least.

Lin;
Hi, mine's the 13", and it did come from ebay; there don't seem to be any the same listed at the moment to give you a link to, but it has DVD slot on the left-side.
It seems OK, certainly DVDs are fine, and pic quality is acceptable. Not had much success with movie files on USB sticks, or mp3 files; but not really made much effort there to figure out exactly what format is required...

We got it (and in 13" size) because it claims a fairly low power consumption, and hopefully won't run our batteries down too much.

On journeys, I cable-tie it to my headrest so our 2yr old can watch Fireman Sam and Bob all the way!
[the sirens in Fireman Sam still have me checking the mirrors every time though!]
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lindyloot said:
The Passants, you mentioned ( it's a new Meos TV by the way) how do you find it, we are thinking of buying one ,with the in built DVd for the bedroom area of the MH. ( there is one on ebay for £179, ) Do you have that model, if so which side does the disc go in?. Lin
Just bought the Meos on ebay myself - looking at it the dvd goes in right hand side. It's an incredibly light tv and i have fitted it onto an arm bracket in the tv cabinet in the van. The arm enables us to swing it around to view either in bed or from the cab area. Being an LCD you do need to get your viewing position just right as always! Oh, and it's 12v/240v and come with all the cables
Interesting post! We did have a problem one night (we were in a dodgy area) when we arrived late at night, and just wanted to catch some tv whilst dinner was cooking. The tv couldn't find anything - digital or otherwise!

I was messing about like us men do - and when i turned the booster off, we got analogue - which it couldn't find before! Snowy, but watchable - so it is an interesting thought!

Maybe when the TV guy gets on, he can shed some light - possible overboost to an aerial further away? I know mobiles did it just before 3g came in - if you went too far west you would loose recpetion as it went to 3g (which at the time was only available in ireland - hence bad signal!) I wonder if the same could happen with this??
Rainbow-Chasers said:
Interesting post! We did have a problem one night (we were in a dodgy area) when we arrived late at night, and just wanted to catch some tv whilst dinner was cooking. The tv couldn't find anything - digital or otherwise!

I was messing about like us men do - and when i turned the booster off, we got analogue - which it couldn't find before! Snowy, but watchable - so it is an interesting thought!

Maybe when the TV guy gets on, he can shed some light - possible overboost to an aerial further away? I know mobiles did it just before 3g came in - if you went too far west you would loose recpetion as it went to 3g (which at the time was only available in ireland - hence bad signal!) I wonder if the same could happen with this??
Predicting signal strength for a motorhome/caravan is very difficult at present and will be for the next three years as switchover moves ahead. The problem is that one transmitter in a region may have already switched and will therefore be at full power, whilst another transmitter may be a few months behind and still at 10% power. As the transmitter goes to full power many users will find that their current good signal may become worse. This is due to the fact that a signal that is too strong will degrade faster than a signal that is too weak. Following switchover, many amplifiers/boosters will become redundant. The problem there is that many household distribution units will also fail as it is not possible to switch off the amplifier within them.
With a motorhome/caravan the signal varies as you move from site to site and therefore the indication given on the DigitalUK website becomes more important:
www.digitaluk.co.uk
Enter the postcode for your location into the postcode checker and then on the next page click on Trade View. This will give signal strengths and compass bearings for your location. From the signal strengths you will be able to see whether the transmitter has already switched, if it has then it will be at 100% power.
Do not be tempted to use other signal prediction sites as this is the only one that uses the correct signal patterns from the transmitters. All other sites assume that all transmitters are omnidirectional.
Gerry
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I can now confirm that through the Status (315) aerial with booster I get chuff-all reception; analogue or digital.

But: If I connect the TV direct to the aerial, I get lots of digital channels.

At postcode: M31 4AX (storage site)

This may be unrelated, but reading the 'troubleshooting' sect of the leaflet that came with the aerial, it says: make sure the red power led is lit when booster power is turned on. (or similar)

My led only lights when the co-ax lead is connected to the TV and the TV is turned on; not sure why.

Anyway; I said I'd try it and report back, so there we are...
thePassants said:
I can now confirm that through the Status (315) aerial with booster I get chuff-all reception; analogue or digital.

But: If I connect the TV direct to the aerial, I get lots of digital channels.

At postcode: M31 4AX (storage site)

This may be unrelated, but reading the 'troubleshooting' sect of the leaflet that came with the aerial, it says: make sure the red power led is lit when booster power is turned on. (or similar)

My led only lights when the co-ax lead is connected to the TV and the TV is turned on; not sure why.

Anyway; I said I'd try it and report back, so there we are...
Just checked your postcode and you are showing maximum signal strength from Winter Hill transmitter, in which case your aerial is aimed just west of north. You will go through switchover later this year with the final stage on 2nd December. At that stage the signal will be increased tenfold and from that point you may start to see signal issues.
Once the signal is increased, many receivers will start to show the same problems as when the signal was too weak. The picture may block and the sound may pop. The only cure for this may be to carry a couple of signal attenuaters, they are cheap from Maplins, to reduce the signal into your TV.
One benefit you will have in the Granada region is that you will be the first region in the country with HD on Freeview. However, to receive it you will need a new set top box or TV and currently there are none available and no manufacturer is rushing to produce one.
Gerry
I missed this post first time around, so I just unplugged the booster on our saucer status, and guess what it actually works fine that way, but plug it back in and it does sweet FA, so I'm with Lindyloot on this one, regardless of what it is or isn't supposed to do, in my book if it works, then chuck the book.

Way too much fuss over a TV aerial.

Kev.
Interesting thread this, I have a Status on my boat in Poole Harbour (BH15 1BT) some days it is brilliant, other times it is not then I am stuck with analoque, and it can change from morning perfect to rubbish at night.

Must try this direct cable into TV when that happens.

During the switchover at home (RG40 3JE) it was hopeless, now at lst it seems fairly reliable.

Peter
Status 315

Further to my previous post:

I phoned Status:

Grade UK Limited
Finch Close
Lenton Lane Industrial Estate
Nottingham
NG7 2NN
Telephone 0115 986 7151

and explained the problem with mine:
-no signal / channels through the arial / booster, even in strong signal area.
-a few channels available if plugged direct to tv (bypassing booster).
-red led only on if coax plugged into tv & tv 'on'.

They said it sounded faulty and asked me to return it for evaluation, and possible replacement under warranty.

I explained I didn't have receipt, as it was fitted on MH when I bought it (didn't mention MH is 4yrs old though, they may have assumed it was new).

Anyway, I sent it off to the above address, with the returns number they gave me; to see what happened...

Yesterday I recieved a brand new unit by post. Result. Nice one Grade UK.

All I need to do now is see if it actually works now; will post back once I know.

The guy I dealt with was Harvey Morecroft; who was most helpful.

Might be worth a try?
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JohnsCrossMotorHomes said:
Interesting thread this, I have a Status on my boat in Poole Harbour (BH15 1BT) some days it is brilliant, other times it is not then I am stuck with analoque, and it can change from morning perfect to rubbish at night.

Must try this direct cable into TV when that happens.

During the switchover at home (RG40 3JE) it was hopeless, now at lst it seems fairly reliable.

Peter
Peter,
Just noticed your post. You havent switched yet, Meridian doesn't switch until 2012. According to Digital UK you should only get about half of the Freeview channels so you must have some super aerial with an excellent amplifier.
Gerry
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