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Hi
I believe this is a known fault with certain models of Avtex, mine went last year. I contacted Avtex directly by phone and they were superb, they sent a courier to pick up the faulty set and had it repaired and back to me within 4 working days - superb service.
If it's not the voltage issue the why not try giving them a call.
Regards
Deno
 

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I had the exact same fault.
Contacted Avtex and they sent a courier the same day, collected it, repaired it and delivered it back all within 72 hours and all FOC - didn't even ask for proof of purchase/invoice etc.

Give them a call - they have a superb customer service centre

+44 (0)2920 770 053
 
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