Motorhome Facts Forum banner
1 - 16 of 16 Posts

·
Registered
Joined
·
415 Posts
Discussion Starter · #1 ·
Just booked my mh in for the air conditioning to be fixed again (3rd time!)and I was advised my warranty ran out last week.

I didn't realise that my base vehicle x/250 2.3 ducato was only a two year warranty - I had assumed it was three years. Teach me for not reading the samll print.

Is this anything to do with my brand CI or is it across the board?

As this is a continous fault I'm hoping the garage will be still fixing as a warranty repair.

David
 

·
Registered
Joined
·
757 Posts
My 2007 Ducato has a 3 year warranty but there is a difference between what's covered in years 1&2 and year 3. Can't remember what exactly but I think in year 1&2 everthing is covered and in year 3 the more serious stuff - so not Radio or trim but gearbox etc

I don't have the docs with me to check this exactly.

Colin
 

·
Premium Member
Joined
·
3,413 Posts
steles said:
Hi
Fiat warranty is 2 years for imported vehicles.
The only Fiat vehicles with 3 years are supplied by Fiat UK to English converters
Steles
Steles are you a Fiat employee? Just wondering if that was fact from up top.

Carol
 

·
Premium Member
Joined
·
3,413 Posts
We have just had this conversation with Highbridge, he said we needed the Habitation check for years 1 and 2 but didn't HAVE to have it done thereafter. He said it was only a 3 year warranty.

I asked why then do I have a 5 year warranty to be stamped on my Guarantee for water ingress....maybe that is a GERMAN thing - they offer 5 years.

It is so confusing, no one seems to know, Highbridge are finding it difficult to sort out, and now having seen ours, are hoping to find out from Rapido...but the base warranty is only 2 years I know for the Fiat bit, but what about the Alko bit.....

Carol
 

·
Registered
Joined
·
5,965 Posts
The third year warranty appears to be optional and is insurance backed. It is up to the individual dealer whether they offer it. We bought from Brownhills before the MBO and the third year was included in the deal.
And it is an imported motorhome.
Gerry
 

·
Registered
Joined
·
108 Posts
Air Con Warranty

Hello, as Broom said if it's the same fault then it should be covered for a minimum of 1 year from the last repair, but hopefully there will be some goodwill and it will be repaired without any hassle.

Cheers. Bill.
 

·
Registered
Joined
·
331 Posts
Not a Fiat employee just the unfortunate owner of a 2 year and 1 week old Fiat 2.3 based Burstner. Over the last few weeks have investigated the options available to extend the warranty both from Dealer(Discover) and Fiat. The options seem to be
1. 2 year extension from Discover (DiscoverAA) not bad cover £500. approx
2. 2 year extension from Fiat (Car care plan AA) very similar £500
3. Pray.
It seems that the extension is typical of insurance based warranty options and the individual should consider very carefully what is covered before entering into any contract. Burnt out clutches certainly will not be covered.

Steles
 

·
Registered
Joined
·
104 Posts
steles said:
Not a Fiat employee just the unfortunate owner of a 2 year and 1 week old Fiat 2.3 based Burstner. Over the last few weeks have investigated the options available to extend the warranty both from Dealer(Discover) and Fiat. The options seem to be
1. 2 year extension from Discover (DiscoverAA) not bad cover £500. approx
2. 2 year extension from Fiat (Car care plan AA) very similar £500
3. Pray.
It seems that the extension is typical of insurance based warranty options and the individual should consider very carefully what is covered before entering into any contract. Burnt out clutches certainly will not be covered.

Steles
Steles - what's your experience with the reverse juddering /clutch problems?
 

·
Premium Member
Joined
·
7,970 Posts
steles said:
Not a Fiat employee just the unfortunate owner of a 2 year and 1 week old Fiat 2.3 based Burstner. Over the last few weeks have investigated the options available to extend the warranty both from Dealer(Discover) and Fiat. The options seem to be
1. 2 year extension from Discover (DiscoverAA) not bad cover £500. approx
2. 2 year extension from Fiat (Car care plan AA) very similar £500
3. Pray.
It seems that the extension is typical of insurance based warranty options and the individual should consider very carefully what is covered before entering into any contract. Burnt out clutches certainly will not be covered.

Steles
Option 3 plus putting the £1000 aside to cover any problems seems the best option to me. My experience of having gold cover on a 2 year old MH proved to me that they are not worth the paper there written on. The Discover part for the habitation part looks particularly poor value plus add the cost of the service at the 1 year point. I wonder if the full cost of replacement fridges and heaters, including labour is covered.
 

·
Registered
Joined
·
331 Posts
Steles - what's your experience with the reverse juddering /clutch problems?[/quote]

Fiat have assured me that i will be contacted within the next 2 weeks by my nominated dealer and the Judder will be "fixed" to my entire satisfaction. We shall see, nothing in writing though. Not read anything to suggest fix works, unfortunately if i don't accept fix as offered what then when it all goes wrong?
Steles
 
1 - 16 of 16 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top