bauldy said:
We're off to france for the first time in august and we have the fiat aa assist, I was hoping this was adequate cover but looks like i'll have to make sure.
I give them a ring and check :?:
Chris & Brenda
We have Peugeot Assist which was part of the Peugeot package with our van. We also have breakdown cover with our Comfort (Norwich Union) Insurance. In addition we have Red Pennant Multi-trip Health and Motoring cover through the Caravan Club.
I make that belt and braces plus safety pin! :lol:
When we had a major breakdown in France in June 2004 we immediately contacted Peugeot Assist who arranged for the Van to be taken to a Peogeot dealer in Perigueux for assessment and the garage arranged a hire car on behalf of Peugeot Assist.
Peugeot Assist would only pay for a car for 48 hours although they did allow us an extra 24 hours as the 3rd day was a Sunday. This although the garage did say that the engine was warranty covered and the breakdown was not in any way due to us.
MORAL: Check manufacturers breakdown cover. Is Fiat Assist similar to Peugeot Assist?
We contacted the Caravan Club on the Monday and they extended the hire of the car until we were able to collect the motorhome 9 days later. They were very good in enquiring whether the car was big enough, whether we needed hotel accomodation, whether we wanted to travel home and return later and rung us a few days later to ask how things were going and whether they could be of any other assistance.
I can't speak too highly of them.
Because they didn't have an account with Hertz we were asked if we would settle the bill. On our return to the UK we submitted the paid invoice and had repayment by return so no hardship.
We sometimes wonder if we have too much cover but I was grateful for it on that occasion.
One daft thing to come out of the incident was that Peugeot Assist wanted to repatriate the motorhome to the UK to have the engine repaired. Daft.
We pointed out that we were in France with a Peugeot and that the Peugeot dealer was willing to carry out the repair.
Furthermore we weren't prepared to see our pride and joy carted off on the back of a low loader and fall prey to all and sundry on the journey back to Leicestershire.
We won and it was repaired in France.