Hi Phyll and good to hear from you. Thanks for the PM

I understand that Carver have been taken over by Truma. I 've just phoned a reputable firm who service these heaters and they say they don't know what your engineer means by a " key". Apparently there are just small bolts and these can be undone with the standard tools and give access to the burners.

There should not need to be a special tool.

This is the Truma France site so perhaps he could look here and find out who to contact from Truma ?

http://www.truma.com/truma05/fr/index_fr_98948.html

Hopefully someone who has this model will come along soon.

G

Edit: This is the Truma contact in France:

Truma Service in France
Euro Accessoires
ZAE Parc de Champagne - B.P. 89
07303 Tournon-sur-Rhône Cédex

Tel. 0033 (0)4 75 06 92 92
Fax. 0033 (0)4 75 06 92 96
E-Mail: contact.euracc@trigano.fr

 

Key is a foreign term for a spanner